{"id":3667,"date":"2018-01-26T06:25:14","date_gmt":"2018-01-26T08:25:14","guid":{"rendered":"http:\/\/masterrentacar.com.ar\/faqs"},"modified":"2018-01-26T06:25:21","modified_gmt":"2018-01-26T08:25:21","slug":"faqs","status":"publish","type":"page","link":"https:\/\/new.masterrentacar.com.ar\/en\/faqs","title":{"rendered":"FAQs"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section][vc_row][vc_column][vc_column_text]<\/p>\n<h4 class=\"align_center\">In this section you will find all the frequently asked questions.<\/ h4><\/p>\n<p class=\"align_center\">If you need more information, do not hesitate to contact us. <\/ p><br \/>\n[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_row][vc_column width=\"1\/6\"][\/vc_column][vc_column width=\"2\/3\"][vc_toggle title=\"What are the requirements to rent a vehicle with MASTER Rent a Car?\" el_id=\"1450015355511-7e0e2e37-0850\"]<\/p>\n<ul>\n\u00a0 <\/p>\n<li>Current driving record<\/ li><br \/>\n\u00a0 <\/p>\n<li>ID or passport<\/ li><br \/>\n\u00a0 <\/p>\n<li>Credit card<\/ li>\n<\/ul>\n<p>[\/vc_toggle][vc_toggle title=\"What methods of payment do you accept?\" el_id=\"1450015537307-f764d4a7-4dd1\"]<\/p>\n<ul>\n\u00a0 <\/p>\n<li> Credit \/ Debit Card <\/ li><br \/>\n\u00a0 <\/p>\n<li> Bank transfer \/ deposit <\/ li><br \/>\n\u00a0 <\/p>\n<li> Cash <\/ li><br \/>\n<\/ ul><br \/>\n[\/vc_toggle][vc_toggle title=\"How long will the reservation guarantee me if I am late in the agreed withdrawal schedule?\" el_id=\"1450015675180-ebebd5a0-cba7\"]<strong> MASTER Rent a Car <\/ strong> guarantees you the reservation for the period of up to 1 (one) hour after the scheduled time for the withdrawal of the booked car, within the Agency hours.[\/vc_toggle][vc_toggle title=\"If I cancel the reservation; Do I have to pay any penalty?\" el_id=\"1450015722840-f505daee-69ac\"]For the reservation that is not canceled at least 72 (seventy two) hours before the scheduled withdrawal time, you will be charged 30% of the total of contracted days.[\/vc_toggle][vc_toggle title=\"Can I choose the vehicle among the available ones in the category I need?\" el_id=\"1450015796951-bef1faec-8def\"]The choice of the vehicle is not allowed, it is only reserved and respects the category with the corresponding benefits.[\/vc_toggle][vc_toggle title=\"I arrive at the airport and I would like to receive the vehicle when getting off the plane. Is this possible?\" el_id=\"1450015758996-dd5ef11c-7eee\"]Yes of course. You will be waiting for <strong> MASTER Rent a Car <\/ strong> staff with a sign with your name and surname. It is important that when booking <strong> reports provided the airline and flight schedule <\/ strong>. In case of flight delay, <strong> MASTER Rent a Car <\/ strong> may accompany your arrival.[\/vc_toggle][vc_toggle title=\"If a loss occurs during the rental. Should I make the relevant report? Is there an extra form to complete?\" el_id=\"1450015826022-e30c10d5-b7fd\"]To guarantee the contracted protections, in case of any loss, it is essential to present the Police Report (if applicable) and complete the Loss Report, available at the <strong> MASTER <\/ strong> <strong> Rent a Car < \/ strong>[\/vc_toggle][vc_toggle title=\"Can I choose different protections during the rental period?\" el_id=\"1461076426938-228d1da0-7e50\"]You can choose the following <strong> MASTER <\/ strong> <strong> Rent a Car <\/ strong> Protections:<\/p>\n<ul>\n\u00a0<\/p>\n<li style = \"text-align: justify;\"> <strong> Protection of the rented car: <\/ strong> Risk coverage, exclusive to the rented car, including accessories, in case of theft, robbery, fire, collision or any other hurt. In this case, the customer will be responsible, regardless of fault, with the payment of mandatory co-participation, up to the limits established in the public rate of MASTER Rent a Car. <\/ Li><br \/>\n\u00a0<\/p>\n<li style = \"text-align: justify;\"> <strong> Extended Protection: <\/ strong> Coverage for bodily harm caused to third parties and property damage caused to third-party property, with mandatory exemption, up to the limits. <\/ li ><br \/>\n\u00a0<\/p>\n<li style = \"text-align: justify;\"> <strong> Protection for Additional Drivers: <\/ strong> Opting for protection for additional drivers, the contracted coverage is extended to drivers previously authorized and registered in the Rental Agreement of Cars. <\/ li><br \/>\n<\/ ul><br \/>\nTo guarantee the contracted protections, in case of any loss, it is essential to present the Police Report and complete the Loss Report, available at the <strong> MASTER <strong> Rent a Car <\/ strong> <\/ strong> .[\/vc_toggle][vc_toggle title=\"During a rental, can there be more than one driver? Do I have to pay any extra for this service?\" el_id=\"1461076443746-e1c94d37-da2b\"]The rented car can be driven by you or other indicated persons, bearing in mind that previously they must be authorized by <strong> MASTER Rent a Car <\/ strong> in the rental agreement. Simply add them when making the contract.<br \/>\nAdditional drivers must be over 21 years of age and have a driver's license minimum of 2 years.<br \/>\nFor each additional driver indicated, <strong> MASTER Rent a Car <\/ strong> will charge you a daily fee, automatically extending the coverage of contracted risks, according to the rate in force on the date of opening of the rental contract.[\/vc_toggle][vc_toggle title=\"What is the policy of the fuel in the rented vehicle?\" el_id=\"1461076442967-284e6221-46d7\"]We check the fuel that the vehicle has at the time of delivery and is registered in the rental agreement. At the time of the return you must deliver it with the same level of fuel that was given to you.<\/p>\n<p style = \"text-align: justify;\"> In case it's not like that, do not worry, you'll just be charged per tank room. <\/ p><\/p>\n<p style = \"text-align: justify;\"> Ex. We deliver you in vehicle with \u00be of tank and you return with \u00bd tank, you will be charged only \u00bc. The amounts for each \u00bc of tank will be available in a table in the Agency and will be mentioned by the staff of <strong> MASTER <\/ strong> <strong> Rent a Car when making the rental contract. <\/ strong>[\/vc_toggle][vc_toggle title=\"How should I proceed in a special situation such as theft, theft or accident?\" el_id=\"1461076442183-cff73d6c-51ad\"]<strong> Theft or theft <\/ strong> <\/ p><br \/>\nIn the event of an accident occurring during the rental period, immediately notify the fact to <strong> MASTER <\/ strong> <strong> Rent a Car by calling the available contact numbers <\/ strong> and go to the police station more close to register the complaint.<\/p>\n<p>You must present the Police Report within a maximum of 48 hours after what happened and complete the Claim Report in a <strong> MASTER <\/ strong> <strong> Rent a Car <\/ strong> agency.<\/p>\n<p>In case of theft, the keys and documents of the car must be returned. And in both situations (theft or robbery) the charging of a fuel tank will be based on its own table.<\/p>\n<p><strong> Accidents <\/ strong><\/p>\n<p>With some attitudes, you can contribute much more to minimize the consequences of an accident.<\/p>\n<p>Make the communication of the fact to <strong> MASTER <\/ strong> <strong> Rent a Car <\/ strong> immediately, presenting the Police Report within a maximum period of 48 hours.<\/p>\n<p>The replacement of the car will be made, without any damage in case of electromechanical default failure, derived from its normal use.<\/p>\n<p><strong> MASTER <\/ strong> <strong> Rent a Car <\/ strong> will not make the replacement of the rented car, in the premises, in case of theft, theft, fire and collision, misappropriation, apprehension by the competent authorities, loss, theft or theft of keys and documents or failure due to improper use of the car.[\/vc_toggle][vc_toggle title=\"What happens if during the rental period I commit Traffic Infractions?\" el_id=\"1461076619873-15140c06-50ac\"]For the purposes of accreditation, in the case of traffic violations, at the time of rental, <strong> MASTER <\/ strong> <strong> Rent a Car <\/ strong> will file a photocopy of the Drivers License for authorized drivers. the rental contract.<\/p>\n<p>If a traffic violation should occur during the rental period, the name of the person responsible for the rental contract will be presented to the responsible authority, for which <strong> MASTER <\/ strong> <strong> Rent a Car <\/ strong> will make directly the payment of the fine.<\/p>\n<p>Subsequently, the fine will be charged to the client, with acr\u00e9scimo between 10% and 20%, as administrative fees.<\/p>\n<p>For your convenience, the collection of the fine will be made on the credit card, used in the payment of the rent, through signature on file, or by billing.[\/vc_toggle][vc_toggle title=\"Who is responsible for cleaning the vehicle?\" el_id=\"1461076619437-a68994f1-c54e\"]The car is delivered clean and should be returned. If it is returned with excessive dirt, beyond the normal and reasonable conservation standards, <strong> MASTER <\/ strong> <strong> Rent a Car <\/ strong> will charge an additional cleaning fee for the vehicle, according to the conditions foreseen. at the current rate.[\/vc_toggle][vc_toggle title=\"How does MASTER Rent a Car proceed in case of loss of documentation or vehicle keys?\" el_id=\"1461076618883-70fb216f-609f\"]Whenever you leave with the vehicle, check if you are carrying the documentation of the car and your personal documentation. In case of loss or loss of documents or the key of the rented car, the replacement of the same will be charged.[\/vc_toggle][vc_toggle title=\"Is it possible to pick up the vehicle at an agency and return it somewhere else?\" el_id=\"1461076618224-d8cad546-0ef9\"]In case of return of cars in a different site of the agency from which it was withdrawn, a return fee will be charged. The values vary according to the city or place where the rent occurred.[\/vc_toggle][vc_toggle title=\"Is the border crossing allowed with the rented vehicle?\" el_id=\"1461076716989-b2fbb7f5-6563\"]Yes, you can cross borders between countries with a rental car with previous authorization from <strong> MASTER <\/ strong> <strong> Rent a Car <\/ strong> along with the corresponding documentation that you must request in advance to <strong> MASTER < \/ strong> <strong> Rent a Car. <\/ strong>[\/vc_toggle][\/vc_column][vc_column width=\"1\/6\"][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section][vc_row][vc_column][vc_column_text] In this section you will find all the frequently asked questions. If you need more information, do not hesitate to contact us. [\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_row][vc_column width=\"1\/6\"][\/vc_column][vc_column width=\"2\/3\"][vc_toggle title=\"What are the requirements to rent a vehicle with MASTER Rent a Car?\" el_id=\"1450015355511-7e0e2e37-0850\"] \u00a0 Current driving record \u00a0 ID or passport \u00a0 Credit card [\/vc_toggle][vc_toggle title=\"What methods of [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":10,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3667","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQs - Master Rent a Car<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQs - Master Rent a Car\" \/>\n<meta property=\"og:description\" content=\"[vc_section][vc_row][vc_column][vc_column_text] In this section you will find all the frequently asked questions. If you need more information, do not hesitate to contact us. [\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_row][vc_column width=&quot;1\/6&quot;][\/vc_column][vc_column width=&quot;2\/3&quot;][vc_toggle title=&quot;What are the requirements to rent a vehicle with MASTER Rent a Car?&quot; el_id=&quot;1450015355511-7e0e2e37-0850&quot;] \u00a0 Current driving record \u00a0 ID or passport \u00a0 Credit card [\/vc_toggle][vc_toggle title=&quot;What methods of [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/new.masterrentacar.com.ar\/en\/faqs\" \/>\n<meta property=\"og:site_name\" content=\"Master Rent a Car\" \/>\n<meta property=\"article:modified_time\" content=\"2018-01-26T08:25:21+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/new.masterrentacar.com.ar\\\/en\\\/faqs\",\"url\":\"https:\\\/\\\/new.masterrentacar.com.ar\\\/en\\\/faqs\",\"name\":\"FAQs - Master Rent a Car\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/new.masterrentacar.com.ar\\\/#website\"},\"datePublished\":\"2018-01-26T08:25:14+00:00\",\"dateModified\":\"2018-01-26T08:25:21+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/new.masterrentacar.com.ar\\\/en\\\/faqs#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/new.masterrentacar.com.ar\\\/en\\\/faqs\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/new.masterrentacar.com.ar\\\/en\\\/faqs#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\\\/\\\/new.masterrentacar.com.ar\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQs\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/new.masterrentacar.com.ar\\\/#website\",\"url\":\"https:\\\/\\\/new.masterrentacar.com.ar\\\/\",\"name\":\"Master Rent a Car\",\"description\":\"Alquiler de autos en Bariloche\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/new.masterrentacar.com.ar\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"FAQs - Master Rent a Car","robots":{"index":"noindex","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"og_locale":"en_US","og_type":"article","og_title":"FAQs - Master Rent a Car","og_description":"[vc_section][vc_row][vc_column][vc_column_text] In this section you will find all the frequently asked questions. If you need more information, do not hesitate to contact us. [\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_row][vc_column width=\"1\/6\"][\/vc_column][vc_column width=\"2\/3\"][vc_toggle title=\"What are the requirements to rent a vehicle with MASTER Rent a Car?\" el_id=\"1450015355511-7e0e2e37-0850\"] \u00a0 Current driving record \u00a0 ID or passport \u00a0 Credit card [\/vc_toggle][vc_toggle title=\"What methods of [&hellip;]","og_url":"https:\/\/new.masterrentacar.com.ar\/en\/faqs","og_site_name":"Master Rent a Car","article_modified_time":"2018-01-26T08:25:21+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"7 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/new.masterrentacar.com.ar\/en\/faqs","url":"https:\/\/new.masterrentacar.com.ar\/en\/faqs","name":"FAQs - Master Rent a Car","isPartOf":{"@id":"https:\/\/new.masterrentacar.com.ar\/#website"},"datePublished":"2018-01-26T08:25:14+00:00","dateModified":"2018-01-26T08:25:21+00:00","breadcrumb":{"@id":"https:\/\/new.masterrentacar.com.ar\/en\/faqs#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/new.masterrentacar.com.ar\/en\/faqs"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/new.masterrentacar.com.ar\/en\/faqs#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Portada","item":"https:\/\/new.masterrentacar.com.ar\/"},{"@type":"ListItem","position":2,"name":"FAQs"}]},{"@type":"WebSite","@id":"https:\/\/new.masterrentacar.com.ar\/#website","url":"https:\/\/new.masterrentacar.com.ar\/","name":"Master Rent a Car","description":"Alquiler de autos en Bariloche","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/new.masterrentacar.com.ar\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/new.masterrentacar.com.ar\/en\/wp-json\/wp\/v2\/pages\/3667","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/new.masterrentacar.com.ar\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/new.masterrentacar.com.ar\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/new.masterrentacar.com.ar\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/new.masterrentacar.com.ar\/en\/wp-json\/wp\/v2\/comments?post=3667"}],"version-history":[{"count":33,"href":"https:\/\/new.masterrentacar.com.ar\/en\/wp-json\/wp\/v2\/pages\/3667\/revisions"}],"predecessor-version":[{"id":3700,"href":"https:\/\/new.masterrentacar.com.ar\/en\/wp-json\/wp\/v2\/pages\/3667\/revisions\/3700"}],"wp:attachment":[{"href":"https:\/\/new.masterrentacar.com.ar\/en\/wp-json\/wp\/v2\/media?parent=3667"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}